We suggest you to start exploring Hydra products with watching a series of educational video. We are showcasing the algorithm of operations with Billing System, CRM, OMS, and FSM modules on the example of the New Customer Connection business process.
After completing a connection order, the business process automatically activates the subscriber in the billing system.
The CRM user can view all the information about the subscriber: services, tariffs, prices, etc.
The user can access the billing system via the customer page (by clicking on the customer ID) or from the main workbench interface. Also, you can see the information from the billing system using a built-in widget.
The Hydra product stack is an end-to-end platform for management of telecom and subscription services. We are happy to share our expertise on Hydra’s features and suggest the most relevant solution to your technical and business challenges.