Cuestionario para proveedores de servicios de telecomunicaciones

Su compañía

Sitio web de su compañía

País

Servicios ofrecidos a los clientes

Número de clientes individuales

Número de clientes corporativos

¿Cuáles módulos OSS/BSS le interesan?

Billing System — Billing, Provisioning, Mediation, Inventory, and Payments
Field Service Management – scheduling, planning and tracking your work orders
Order Management & Business Process Automation – automates processes like customer connection, CPE repair/replacement, balance adjustment etc.
CRM – manage your customer relationships, leads, accounts, contacts, and marketing campaigns
Help Desk – manage incidents and support tickets

Which technologies do you use to provide wired Internet access?

Which technologies do you use to provide wireless Internet access?

Which equipment (NAS/BRAS/BNG) do you use to manage subscriber access to data services?

From which vendor does your wireless solution (LTE, WiMAX, or proprietary) come?

Which CAS or middleware do you use to manage subscriber access to the TV services?

Which PBX or softswitch do you use to provide telephony services?

Which equipment or software do you use to manage customer access to other services?

¿Cuáles formas de pago acepta de sus clientes?

¿Qué solución de facturación está utilizando actualmente y por qué está considerando reemplazarla?

¿Necesita migrar datos desde su sistema de facturación actual?

No data migration needed
You export the data from the current billing system and need us to import it into Hydra
You migrate all the data by yourself, including export and import
You provide us with the documentation on your current billing system and we do all the migration

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Email de trabajo

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